Frequently Asked Questions
Please read our FAQ before sending us a message.
How to display the wholesale price?
You check the 1st tiered price after register, if you want to find the buttom price of the 2nd tiered region, please fill a form and then our sales will check and authorize you to find it.
How long does it take to deliver?
That depends on the shipping method you use, usually, 5~7 days by Normal express, 10~15 days by Air, 30~45 days by Ocean, 10~30 days by Economic mail packet.
What are the payment methods?
Bank transfer, Western Union, Alibaba (Visa, Mastercard, T/T, PAYPAL ect.)
How secure is shopping in the Online Shop? Is my data protected?
You can pay through our Alibaba store where will provide the secure as a new customer here, certainly it will charge 2%~5% fee, usually, as our old customers, they prefer to use bank transfer and western union.Your data will be protected here, we don’t transfer or resell the data of our customers.
What exactly happens after ordering?
Our sales will make the offer according to your order, and then they will contact you one to one after the quotation.We provide one to one service to all business customers.
Do I receive an invoice for my order?
Sure, you can download your order invoice or packing list, also, we will keep the order history, you can check them back at any time.